Drain plugs and drain filters are for preventing objects or impurities from getting into the drain pump.
It may be that your machine is struggling to drain fully, or that you keep finding water in the drum. In that case, you probably need to clean or replace the drain plug or filter.
If the wash cycle doesn't manage to complete, finishes too soon or the drain pump is making a funny noise when your washing machine is going, it is very likely that the plug or the filter is at fault. In such a case, get rid of all the dirt (hairs, threads, fluff, coins, etc.) that is clogging them up.
Is your drain plug or drain filter damaged? Don't worry, we have several ranges of drain plugs and filters on offer to make your washing machine work like new!