Digital Accessibility
Accessibility Statement
Our organization is committed to making its services accessible, in accordance with Article 47 of French Law No. 2005-102 of February 11, 2005.
We are implementing the strategy and actions outlined in its multi-year plan, currently being drafted.
This accessibility statement applies to Sos Parts (https://www.sos-parts.com/).
Compliance Status
Sos Parts is partially compliant with the RGAA 4.1 (General Accessibility Guidelines for Administrations).
Test Results
The self-assessment audit reveals that 81% of the criteria are met.
Non-Accessible Content
The content listed below is not accessible for the following reasons:
Non-compliance
Despite our efforts, some content may still be inaccessible.
Below is a list of known limitations and potential solutions:
- User comments: Some comments may be difficult to access. We cannot guarantee the quality of user-generated content. If you encounter a problem, please use the contact form to report any difficulties.
Disproportionate burden
Videos do not include audio descriptions but are mostly subtitled.
Content not subject to accessibility requirements
Downloadable documents containing exploded views of appliances are not subject to accessibility requirements.
Establishment of this Accessibility Statement
This statement was created on June 11, 2025.
Technologies Used
The accessibility of Sos Parts relies on the following technologies:
- HTML
- WAI-ARIA
- CSS
- JavaScript
- PHP
User Agents, Assistive Technologies, and Evaluation Tools
Web pages were tested using the following operating systems and browsers:
- Google Chrome
- Safari
- Firefox
- Internet Explorer
- Android
- iOS
Tools used during the evaluation
- Contrast Finder
- Web Developer extension
- Tanaguru module
- Chrome browser's built-in developer tools
Website pages assessed for accessibility compliance
- Homepage
- Washing machine spare parts (appliance type)
- Drum paddle for washing machine (part type)
- Product page
- Guides
- Contact
- Legal notice
- Terms and conditions
- Cart
- Sign up / Log in
Feedback and Contact
If you are unable to access content or a service, you may contact the team at Sos Accessoire to be directed to an accessible alternative or to receive the content in another format.
- Contact form: Contact us
Legal Remedies
This procedure should be used in the following case:
You reported an accessibility issue that prevents you from accessing content or a service on the website and did not receive a satisfactory response.
You may:
- Write to the Defender of Rights
- Contact the regional delegate of the Defender of Rights
- Send a letter by post (free of charge, no stamp required) to:
Défenseur des droits
Libre réponse 71120
75342 Paris CEDEX 07
France